Experienced functional analysts operate the Software Design Hot Line. The Hot Line is staffed by support analysts who typically have a good knowledge of the functional features of the different Software Design applications and have participated in several clients’ on-site implementations. Their practical experience enables them to even resolve problems that require a technical knowledge of the application and its environments.

Our clients may call with any ‘how to’ questions or to report software issues. Our call tracking system allows for follow-up processes to provide each client with a timely resolution.

Hot line support is available at the following number: +961-1-399855

Clients can reach us by emailing their inquiries to support@softwaredesign.com.lb or by messaging us through their dedicated WhatsApp support group, ensuring direct and efficient communication with our Support team.