Hot Line Support

Experienced functional analysts operate the Software Design Hot Line. The Hot Line is staffed by support analysts who typically have a good knowledge of the functional features of the different Software Design applications and have participated in several clients’ on-site implementations. Their practical experience enables them to even resolve problems that require a technical knowledge of the application and its environments.

Our clients may call with any ‘how to’ questions or to report software issues. Our call tracking system allows for follow-up processes to provide each client with a timely resolution.

Hot line support is available at the following number: +961-1-399855

Clients may also reach us via the Internet by emailing questions or other issues, or call us on Skype on the following accounts:

For Visual Dolphin Media, one of the following two accounts:


For all other products, one of the following four accounts


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