Experienced functional analysts operate the Software Design Hot Line. The Hot Line is staffed by support analysts who typically have a good knowledge of the functional features of the different Software Design applications and have participated in several clients’ on-site implementations. Their practical experience enables them to even resolve problems that require a technical knowledge of the application and its environments.
Our clients may call with any ‘how to’ questions or to report software issues. Our call tracking system allows for follow-up processes to provide each client with a timely resolution.
Hot line support is available at the following number: +961-1-399855
Clients may also reach us via the Internet by emailing questions or other issues, email@example.com or call us on Skype on the following accounts:
For Visual Dolphin Media, one of the following two accounts:
For all other products, one of the following four accounts
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